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We look at how copywriters pick words for maximum impact, using the travel & tourism industry as an example.

Read our simple tips for communicating bad news to customers or employees.

Along with slip dresses, CD players and other nineties trends, intranets are having a moment again. Here's the inside story on this internal communications icon.

Do small and medium enterprises have more clout than they think in making a positive impact on sustainability? Discover how SMEs can gain green credentials and influence change.

Stop! If you want your corporate communications to stand out, it's time to steer clear of these five words and phrases.

In the age of globalisation, businesses cannot afford to speak just one language. The world is interconnected, and so are markets.